Common Questions
Get answers to the most common questions about our platform, helping you understand how Useresearch works for both researchers and participants.
What is Useresearch and how does it work for researchers?
Useresearch connects researchers with qualified participants for user interviews. We connect you to users, targeting the right audience, and payments so you can focus on gathering insights. Our platform offers quick participant matching and easy scheduling.
How much does it cost researchers to use Useresearch?
Creating studies, surveys, and collecting responses are FREE. You only pay for actual interview time with participants. We handle all participant payments, saving you administrative work.
How do you ensure the quality of participants for my research?
We verify all participants and use smart matching to find people who fit your criteria. We filter out bots, professional testers, and fake responses to ensure you get real users with honest feedback.
Can I integrate Useresearch with my existing research tools?
Yes! Our platform works with your current tools. You can use your own Google Meet account for interviews, export data to your analysis tools, and connect with other research platforms.
How quickly can I connect with participants and start conducting interviews?
Most researchers can begin interviews within 4-6 hours after launching a study. Our automated system handles matching and scheduling, getting you insights much faster than traditional methods.
Is my research data secure on the Useresearch platform?
Yes. We use strong security to protect your data. We don't store interview recordings (they stay in your Google Meet account), and we follow GDPR and CCPA rules to ensure privacy.
How do I set compensation rates for research participants?
You don't need to—we handle all participant payments based on standard rates. Participants receive gift cards for their time, and our system processes all payments automatically.
Can I conduct specialized or niche research with hard-to-find participants?
Yes! Our participant pool includes professionals from many industries, users with specific technical backgrounds, and consumers with particular usage patterns. We help you find rare participants for specialized research.
Can I conduct international research with participants from specific countries?
Yes! We have participants from many countries who speak different languages. Our platform handles time zone differences and language preferences to make international research easy.
How do I create and launch my first research study?
Sign up for an account, define your target country, create questions to target the right audience, set your availability, and launch your study.
What kind of support do researchers receive when using the platform?
We provide help with research design, connecting you to users, and other technical issues. Our experts can help you improve your study design, audience targeting criteria, and interview approach to get better insights.
Can I customize the screening process for my specific research needs?
Yes! You control your audience targeting criteria and questions. Create custom surveys with various question types to filter participants based on demographics, behaviors, technical knowledge, or any other relevant criteria.